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Dental Assistant - Part Time 

Send resume and cover letter to: stacy.flemming@olmoutreach.org

Job Summary:
Supports dental care delivery by preparing treatment room, patient, instruments and materials; assisting the dentist(s) by passing instruments and materials; performing procedures in compliance with the dental practice act.

Education/Certification: Minimum of associates degree or accredited program. Must have CPR and Radiology certification.


Qualifications/Skills: Must have experience and knowledge on dental health maintenance, use of dental technology, infection control, patient services, creating a safe, effective environment, listening, teamwork, bedside manner, health promotion and maintenance, use of medical technologies, performing diagnostic procedures.  Must be computer literate (Word, Excel, etc.), and have exemplary customer service skills. Bilingual (Spanish and English) capabilities a plus.


Responsibilities:

  • Prepares treatment room for patient by following prescribed procedures and protocols.

  • Prepares patient for dental treatment by welcoming, comforting, seating, and draping patient.

  • Provides information to patients and employees by answering questions and requests.

  • Provides instrumentation by sterilizing and delivering instruments to treatment area; positioning instruments for dentist's access; suctioning; passing instruments.

  • Provides materials by selecting, mixing, and placing materials on instruments and in the patient's mouth.

  • Provides diagnostic information by exposing and developing radiographic studies; pouring, trimming and polishing study casts.

  • Maintains patient appearance and ability to masticate by fabricating temporary restorations; cleaning and polishing removable appliances.

  • Helps dentist manage dental and medical emergencies by maintaining CPR certification, emergency drug and oxygen supply and emergency telephone directory.

  • Educates patients by giving oral hygiene, plaque control, and postoperative instructions.

  • Documents dental care services by charting in patient records.

  • Maintains patient confidence and protects operations by keeping information confidential.

  • Maintains safe and clean working environment by complying with procedures, rules, and regulations.

  • Protects patients and employees by adhering to infection-control policies and protocols.

  • Ensures operation of dental equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.

  • Maintains dental supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.

  • Conserves dental resources by using equipment and supplies as needed to accomplish job results.

  • Maintains professional and technical knowledge by attending educational webinars, workshops; reviewing professional publications; establishing personal networks; and participating in professional societies.

SCHEDULE

Thursday, from 8:00 a.m. to 4:00 p.m. with a 30 minute lunch break. The initial schedule is Tuesdays & Thursdays (15 hours), with potential to increase hours to 22.5 hours/week. Our standard work hours may vary based upon position requirements. Additional hours or nonstandard hours may be required during peak times.                                                                      

Social Services Coordinator

         

Send resume and cover letter to: Ryan.vrba@olmoutreach.org

Position Summary: This full time, Social Services Coordinator under the direction of the Director of Outreach and Education will work in collaboration with the Social Services Manager and staff to provide a range of social services to Sea Island clients. This position is responsible for the development and implementation of social services programs which include, but are not limited to, client intake and eligibility assessment for the emergency assistance programs, identifying group curriculum and mentorship opportunities, leading groups, and working with clients on goal development through a case management model.  S/he will also assist in the evaluation of these programs on an annual basis.  This position will supervise interns and volunteers.


Social Services Coordinator Job Duties:

  • Completes intake process for clients (Charity Tracker ID cards) for all services

  • Interviews and evaluates client needs and eligibility for Emergency Assistance and other OLMCOS programs

  • Develops goals and actions steps, through the case management process, with clients using motivational interviewing as appropriate

  • Keeps accurate and detailed records and case notes for each client using agency mandated software or database with information entered on a timely basis

  • Emphasizes and implements thorough case management with clients, continually grows skills relative to case management, and assists in ensuring that programs have a case management focus

  • Completes purchase request for payments to vendors for financial emergency assistance

  • Completes monthly reporting and tracks regular client success stories

  • Assists clients with referrals to partner agencies

  • Monitors and updates referral information to ensure accuracy

  • Assists with grant reporting as needed

  • Identifies and implements group curriculum to provide  clients with opportunities for improved functioning and self-sufficiency

  • Develops and facilitates group programs with an emphasis on peer support

  • Participates in outreach off site as needed to identify new clients

  • Manages a varying caseload supporting clients as they identify goals and actions steps

  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

  • Contributes to team effort by accomplishing related results as needed and attending required meetings and retreats

  • Promotes OLMCOS’ mission, vision, and values, treating all people with dignity and respect.

  • Supports teamwork among staff

  • Participates and assists with special events and fundraisers as needed

  • Assists/fills-in at the Neighborhood House (Downtown Charleston site) Johns Island site (in various capacities) as needed

 

Education/Certification: Bachelor’s degree in Social Work, Counseling or similar. Master’s degree in Social Work preferable along with Social Work License; previous experience is strongly preferred but not required.

Skills/Qualifications:

  • Excellent knowledge of community resources

  • Knowledge of behavioral health diagnosis and experience working with this population

  • Ability to work in a fast-paced environment

  • Ability to establish appropriate boundaries with clients

  • Very good interpersonal skills

  • Outstanding communication abilities

  • Professional training in Social Work skills

  • Computer literate including proficiency in Microsoft Office Suite 2010, databases, and Internet.

Bilingual Patient Liaison 

Send resume and cover letter to: stacy.flemming@olmoutreach.org

Position Summary: The Patient Liaison, under the direction of the Wellness Center Manager, acts as an intermediary between OLMCOS, the patient/family, partners and local community resources to facilitate holistic and effective healthcare for all health and wellness programs including, but not limited to, Dental and OB-GYN. Serves as the key point person for patients and provides appropriate intake, referrals to internal and external support, manages outpatient appointments for OB-GYN, and act as an advocate and case manager for patients to take charge of their own health within their life journey. Works directly with a variety of staff and volunteers to ensure a positive client experience and provides routine Spanish/ English translation for patient interactions. Serves as back-up front desk support.


Patient Liaison Job Duties:

  • Establish and maintain positive and supportive relationships with OB-GYN, Dental and other Wellness clients at both sites. Maintain understanding of patient needs and coordinate, as appropriate, with Wellness Center Manager and other OLMCOS programs to ensure holistic approach to patient health.

  • Maintains working knowledge of and relationships with low-cost & free clinics, governmental assistance programs and other local resources appropriate for OLMCOS clientele and provides referrals as needed.

  • Evaluates patient needs through intake process to determine health goals and other OLMCOS and external resources needed. Directly connect patients to internal staff and programs that support their health goals ensuring a holistic approach to supporting patients in reaching self-sufficiency.

  • In conjunction with OB-GYN staff and volunteers, manages Prenatal program including: program orientation for new OB patients, helping patients apply for emergency Medicaid and other governmental assistance programs, coordinating outpatient procedure appointments, following-up with patients as directed by nurse or physician, and managing in-kind donations.

  • In conjunction with OB-GYN staff and volunteers, support to Gynecology patients by coordinating outpatient procedure appointments, serving as point of contact for all communication regarding patient with partners, and following-up with patients as directed by physician.

  • In conjunction with Dental staff and volunteers, make appropriate client referrals, ensuring patients understand their treatment plan, follow-up with patients after specific treatment procedures and provide basic health/hygiene information or feedback as directed.

  • Maintains current patient records and case notes.

  • Monitors weekly schedule and activities, in collaboration with Office Assistant, to ensure patient priority and need is maintained.

  • Utilizes ongoing knowledge of clientele and community to identify, create and promote wellness activities such as health screening events, health fairs, wellness classes, distribution events, etc.

  • Provides administrative support to patients by managing billing discrepancies between OLMCOS and partners.

  • Assists in data collection and grant reporting as well as collection of client success stories.

 

Teamwork:

  • Support teamwork among staff within Wellness Center and across all OLMCOS services.

  • Maintain a willingness to collaborate with and support other OLMCOS departments as needed.

  • Assist with special events and fundraisers as needed.

  • Show willingness to share strengths with co-workers to maintain service and promote teamwork.

  • Promote OLMCOS’s mission, vision, and values, treating all people with dignity and respect.

  • Represent OLMCOS to the client/patient community and coordinates efforts as needed with other OLMCOS staff on behalf of clients.

  • Other duties as assigned.

 

Education/Certification: Bachelor’s degree in Social Work, Counseling, Case Management, Allied Health, Public Health, Healthcare Administration or similar preferred. Experience as a Case Manager/Care Manager, Patient/Client Liaison or similar experience can be accepted in lieu of degree. Experience with governmental assistance programs and local resources a plus. Must be bilingual in Spanish and English.

Skills/Qualifications:

  • Ability to anticipate patient needs, understands their expectations and responds appropriately.

  • Ability to establish appropriate boundaries with patients

  • Excellent knowledge of community resources

  • Excellent written and verbal communication, customer service, conflict management and interpersonal skills.

  • Knowledge of healthcare and experience working with this population

  • Organized and attentive to details.

  • Ability to work in a fast-paced environment.

  • Computer literate including proficiency in Microsoft Office, Google Suite, Excel, and internet. Comfortable with some data collection and reporting.

Schedule:   Business hours are Monday through Thursday, from 8:00 a.m. to 4:00 p.m. with up to an hour lunch. Our standard work hours may vary based upon position requirements. Additional hours may be required during peak times, which may require an adjusted work schedule, and evening/weekend hours in order to meet deadlines. All work hours above standard hours must have pre approval of supervisor. Any changes to regular work hours on a long term basis require the approval of the executive director.