Social Services Coordinator

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Position Summary:  This Social Services Coordinator under the direction of the Director of Outreach and Education will work in collaboration with the Social Services Manager and staff to provide a range of social services to Sea Island clients. This position is responsible for the development and implementation of social services programs which include, but are not limited to, client intake and eligibility assessment for the emergency assistance programs, identifying group curriculum and mentorship opportunities, leading groups, and working with clients on goal development through a case management model.  S/he will also assist in the evaluation of these programs on an annual basis. This position will supervise interns and volunteers.

Social Services Coordinator Job Duties:

  • Completes intake process for clients (Charity Tracker ID cards) for all services

  • Interviews and evaluates client needs and eligibility for emergency assistance and other OLMCOS programs

  • Develops goals and actions steps, through the case management process, with clients using motivational interviewing as appropriate

  • Keeps accurate and detailed records and case notes for each client using agency mandated software or database with information entered on a timely basis

  • Emphasizes and implements thorough case management with clients, continually grows skills relative to case management, and assists in ensuring that programs have a case management focus

  • Completes purchase request for payments to vendors for financial emergency assistance

  • Completes monthly reporting and tracks regular client success stories

  • Assists clients with referrals to partner agencies

  • Monitors and updates referral information to ensure accuracy

  • Assists with grant reporting as needed

  • Identifies and implements group curriculum to provide  clients with opportunities for improved functioning and self-sufficiency

  • Develops and facilitates group programs with an emphasis on peer support

  • Participates in outreach off site as needed to identify new clients

  • Manages a varying caseload supporting clients as they identify goals and actions steps

  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

  • Contributes to team effort by accomplishing related results as needed and attending required meetings and retreats

  • Promotes OLMCOS’ mission, vision and values, treating all people with dignity and respect.

  • Supports teamwork among staff

  • Participates and assists with special events and fundraisers as needed


Education/Certification:  Bachelor’s degree in Social Work, Counseling or similar. Master’s degree in Social Work preferable along with Social Work License; previous experience is strongly preferred but not required.


  • Excellent knowledge of community resources

  • Knowledge of behavioral health diagnosis and experience working with this population

  • Ability to work in a fast-paced environment

  • Ability to establish appropriate boundaries with clients

  • Very good interpersonal skills

  • Outstanding communication abilities

  • Professional training in social work skills

  • Computer literate including proficiency in Microsoft Office Suite 2010, databases and internet.

Part-time Operations Assistant

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Job Summary: Provides financial, administrative and clerical support to the Director of Finance and Administration, and other team members as needed. Responsibilities include managing accounts payable, assisting in monthly financial close, audit and budgeting processes, assisting with routine HR administration, ordering supplies, overseeing routine maintenance services and other administrative duties.  

Operations Assistant Job Duties:

  • Manages the accounts payable function including processing all invoices, preparing purchase requests with appropriate authorizations, and processing weekly check runs

  • Serves as the main contact for vendor and employee questions related to payments

  • Prepares monthly bank and other account reconciliations and journal entries

  • Assists with tracking of restricted funds and supplying documentation for grant reports

  • Participates in annual budget process; enters approved budget numbers into Financial Edge

  • Maintains financial historical records by filing documents, either in hard copy or electronically

  • Assists in the annual audit by providing required documentation

  • Ensures financial security by following internal accounting controls

  • Manages the procurement of office and maintenance supplies

  • Acts as liaison to staff and vendors on maintenance concerns and questions

  • Tracks and schedules routine maintenance services working with other staff as needed

  • Assists in the administration of employee benefits, staff recruitment and retention efforts, orientation and departures.

  • Maintains Employee Manual, Safety Plan and other administration documents with guidance from Director

  • Prepares reports and presentations as needed.


Education/Certification: Bachelor degree preferred.


  • Minimum two years of experience working in a professional setting with accounting software; experience with Blackbaud’s Financial Edge a plus

  • Working knowledge of accounting practices

  • Proficiency with Google, MS Office; strong Excel skills including spreadsheet development and manipulation

  • Ability to multi-task in fast-paced, high pressure environment

  • Highly proactive self-starter with strong ability to prioritize

  • Exceptional attention to detail; strong, accurate data entry skills

  • Excellent analytic, organization and problem-solving skills

  • Strong communication skills with ability to interact with vendors and employees in a professional manner

  • Ability to work independently and on a team

  • Knowledge of charitable and local community is an advantage


Schedule: This position is a part-time position for up to 15 hours per week, with the schedule to be mutually agreed upon by the Director of Finance and Administration and the employee. Additional hours may be required during peak times, which may require an adjusted work schedule; all work hours above standard hours must have pre-approval of supervisor.

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