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Direct Outreach Services

World Food Day Donations being added to the pantryVolunteers sorting World Food Day donations.

Direct Assistance for emergency needs are provided to residents Monday – Thursday from 10:00 am – 2:00 pm. Residents apply for food, clothing and financial support through an interview process conducted by the outreach social worker. Guidelines for these services are explained by the social worker during the interview process.

Our Lady of Mercy Outreach distributes Senior Food Boxes to eligible members of the community through the USDA's Commodity Supplemental Food Program (CSFP).

Our Lady of Mercy participates in USDA The Emergency Food Assistance Program (TEFAP) supplementing the diets of low-income Americans, including elderly people, by providing them with emergency food and nutrition assistance at no cost. 

Home Visits

Home Visits are made periodically by Our Lady of Mercy staff to assess needs and share information on services. Client referrals and collaboration are conducted with other social services organizations.

Special Events/Seasonal Services

Special Events/Seasonal Services are provided as needed. Community outreach to the residents in the migrant camps generally occurs during the summer months. Seasonal requests are anticipated by Our Lady of Mercy staff, such as fans for summer, winter bedding, school supplies, Christmas gifts and party for senior citizens, special food distribution for seniors, and other emergency needs.

Community Meetings

  • Al-Anon meeting is held Sunday evenings at 6:00 pm
  • Interagency meetings for collaboration of organizations serving the Charleston Area meets quarterly on the last Friday of January, May, and September at 12:00 noon.
  • Migrant Task Force meetings are held the first Wednesday of the months of October, March, April and May at 1:00 pm.

The Neighborhood House

The Neighborhood House LogoThe Neighborhood House, a social service outreach ministry, was established by the Sisters of Charity of Our Lady of Mercy in 1915. Located at 77 & 79 America Street in the basement of Our Lady of Mercy Church, the Neighborhood House has for nearly a century served the poorest of the poor in the city of Charleston.

The Neighborhood House currently provides education services such as G.E.D. preparation, basic skills, literacy training, computer education, a clothes closet, a food pantry, direct emergency financial assistance, and a five day per week soup kitchen that serves an average of 120 people a day.  Learn more »