Direct Outreach Services
Direct Assistance for emergency needs are provided to residents Monday – Thursday from 10:00 am – 2:00 pm on Johns Island. Hot meals are provided at the downtown Charleston location, Neighborhood House, Monday - Friday from 12:00 pm - 1:00 pm. Food pantry hours at Neighborhood House are Monday - Friday from 1:30 pm -3:00 pm. Residents apply for food, clothing and financial support through an interview process conducted by the outreach social worker. Guidelines for these services are explained by the social worker during the interview process.
Our Lady of Mercy Outreach distributes Senior Food Boxes to eligible members of the community through the USDA's Commodity Supplemental Food Program (CSFP).
Our Lady of Mercy participates in USDA The Emergency Food Assistance Program (TEFAP) supplementing the diets of low-income Americans, including elderly people, by providing them with emergency food and nutrition assistance at no cost. USDA is an equal opportunity provider, employer, and lender.
Home Visits are made periodically by Our Lady of Mercy staff to assess needs and share information on services. Client referrals and collaboration are conducted with other social services organizations.
Special Events/Seasonal Services are provided as needed. Community outreach to the residents in the migrant camps generally occurs during the summer months. Seasonal requests are anticipated by Our Lady of Mercy staff, such as fans for summer, winter bedding, school supplies, Christmas gifts and party for senior citizens, special food distribution for seniors, and other emergency needs.
- Al-Anon meeting is held Sunday evenings at 6:00 pm
- Interagency meetings for collaboration of organizations serving the Charleston Area meets quarterly on the last Friday of January, May, and September at 12:00 noon.
- Migrant Task Force meetings are held the first Wednesday of the months of October, March, April and May at 1:00 pm.
The Neighborhood House, which serves as the downtown site of Our Lady of Mercy Community Outreach, was originally established by the Sisters of Charity of Our Lady of Mercy in 1915. Located at 77 & 79 America Street in the Eastside Community of Charleston, the Neighborhood House has provided help and hope for people in need for over 100 years.
The Neighborhood House currently provides educational opportunities for adults in basic literacy, budgeting, computer skills, health and wellness, and art programs such as painting and crocheting. In addition, programs like the clothing closet, food pantry, emergency financial assistance, and soup kitchen help meet basic needs of those in our community. Learn more »